(000) 000 0000 support@helpjuice.com

Search for answers here!






    Sorry, we didn't find any relevant articles for you.

    Please contact support@phorest.com and we'll get back to you with an answer as soon as possible.

    Client Retention Report

    This report is designed to highlight your salons overall retention rate and then also gives the individual retention rates of your staff members

    Print to PDF

    This report is designed to highlight your salons overall retention rate and then also gives the individual retention rates of your staff members

    1. This report can be found in Manager>reports>staff>cline retention. Enter the dates you want to compare. It will show you what clients have visited salon from the first date range and returned in the second date range. 


    2. Overall: This will tell you the overall clients you had in the first date range, then showed who returned, non-returning and the percentage of returning clients.


    3. Existing clients: This will tell you the existing clients you had in the first date range, then showed who returned, non-returning and the percentage of returning clients.


    4. New clients: This will tell you the new clients you had in the first date range, then showed who returned, non-returning and the percentage of returning clients.


    Was this article helpful?