Some therapists like to stay working in the same room during the day. Phorest has an option to auto-assign a room during the booking process or the online booking process (see here for details), however this does not work if the therapist likes to stay working in the same room. So this is what you should do:

Step-by-step guide

1. You don't setup auto-assign for rooms. Instead the staff select a room manually during the booking process OR book from the Room view on the calendar.
    
2. For online bookings - rooms won't be selected automatically so reception will be sent the regular email when an online booking is made and the person at the desk just goes into Phorest system finds the appointment and manually gives it a room - shouldn't take more than a couple of seconds to do every time it happens. 

Go to the bottom of this page to see how to manually assign a room during the booking process.