Sometimes you may be asked to remove Phorest from you system, this can be due to a new licence being installed or to troubleshoot any issues you may be experiencing. Please follow the instructions below for the correct system type.

Step-by-step guide for Macs

1. Click Finder 
2. Click Go 
3. Click Go to folder 
4. A box will appear, you will need to type the following in ~/.memento
5. Press go and a folder will appear.
6. Find the memento.cfg file, click it and delete it.
7. Now reinstall Phorest from http://www.phorest.com/downloads.

Step-by-step guide for Windows 7/8/10

1. Press Start or the Windows icon on the bottom left hand side.
2. Double Click My Computer/Computer or Search for This PC (if using Windows 10) ( or press the Windows key and E key simultaneously) 
3. Double Click Local Disk C/ C:
4. Look for the Memento Folder and double click
5. Find the memento.cfg file and delete it