Please note that this feature is currently only available to clients in North America.

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Phorest Chat Notifications

By default, chat notifications are disabled. To turn on notifications, open up Phorest Go, go to Settings > Notifications. Tap the SMS Message toggle.

When a new message comes in from a client, anyone with the SMS Message turned on will receive the notification. Once a staff member responds to a message, they will be the only person to receive future notifications from that client's conversation.