As Client ReConnect is designed to help you identify the booking patterns of regular clients, certain service categories for permanent treatments are excluded from this feature by default. The following categories will not have a template in ReConnect:

• Electrolysis
• Chiropodist
• Laser Hair Removal
• Laser Rejuvenation
• Laser Vein & Pigmentation
• Laser (L.H.E)
• Milia
• Red Vein Removal
• Skin Tags
• Thread Vein
• Ear Piercing
• Piercing

If you want to target clients who, for example, might be due a top-up treatment 6 months after a course of laser hair removal, you can use the client filters in the marketing section as described here to set up a repeating email.