| Once a sale has been voided in Phorest you will need to void the sale in PaymentMate. Here are the steps on how to void a sale in PaymentMate: |
| 1. Open PaymentMate |
| 2. Click the Credit Card button If the transaction was ran today click Current Batch. Please Note: (If the transaction was ran on a different day, you will have to click the Issue Credit button & refund for full amount, and then recharge the card) |
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| 3. Under Current Batch (If transaction was ran today) highlight the particular sale and click Void Authorization (located in the bottom left hand corner) |
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| The transaction should then show as a VOID and not a SALE. |